Behind the Plan

Episode 6: The OnePlan Team Story

The Paris 2024 Olympic and Paralympic Games were a landmark event not just in terms of athletic achievement, but also in terms of operational innovation. One of the key components driving this was a customised version of OnePlan’s 2D planning platform. Developed through a collaboration between the Paris 2024 organising committee and technology partners including Atos and Intel, OnePlan’s platform was used to simplify and centralise planning operations for the Functional Areas in preparation of the Games.

Overview of The Paris 2024 Project

The project was an all-in-one platform that handled everything from object configuration to resource planning. Chantal, as the Paris 2024 Project Operations Director, had played a crucial role in integrating the different FAs into this new platform. She had liaised with stakeholders across the board, ensuring smooth adoption and execution. Her focus on training, support, and communication had ensured that every team member and partner was onboarded effectively.

Chantal says, “Working on the Paris 2024 project with OnePlan has been a very exciting experience. Our team was integrated into the Paris 2024 team and we worked together as one team to successfully deliver such a platform for the first time ever. Starting from a white page in early 2022 and seeing the operations planned by the FAs in the tool before the Games, and finally discovering the real venues that we had seen for 2 years in 3D when the Games started has been a huge reward and made us all feel very proud of such an achievement. Looking back makes me realise we had a true partnership and collaboration spirit with all stakeholders.”

OnePlan acted as a central hub for managing the logistics of one of the world's largest international events. It facilitated smooth collaboration, optimised resource management, and improved decision-making across all levels of the organisation.

The placement of infrastructure such as barriers and fencing, vehicles, teams and volunteers, and so much more, can easily be positioned in one central plan thanks to GIS mapping. Event planners, partners and suppliers can work together in real-time, to plan ahead for any scenario, reducing risk at venues and their surrounding areas. The tools also improve the consideration of disability in society through improved visualisation and planning for spectators requiring assistance.

The level of detail and collaboration OnePlan provided streamlined the processes for the Organising Committee for the Olympic and Paralympic Games Paris 2024 and its stakeholders.

Working with the Wider Team

One of the key challenges in a project as large as the Paris 2024 Games is coordination across multiple Functional Areas (FAs), each with its own specific needs. The platform had to address these needs while being adaptable enough to integrate feedback and evolving requirements from different departments.

Karim, as the Product Manager, was responsible for translating customer needs into actionable product requirements. He worked closely with Paris 2024 and its FAs to define functionality that would not only meet but exceed expectations. He collaborated with technical and design teams to ensure that the platform was user-friendly, efficient, and scalable, allowing for a smooth product launch.

Max played an equally vital role by organising workshops with the FAs to capture their unique requirements. He was responsible for configuring over 45,000 objects within the platform, giving each FA the tools they needed to operate smoothly. His ability to maintain strong relationships between OnePlan and Paris 2024 ensured effective communication and problem-solving during the development phase.

"I organised numerous workshops with different functional areas and the venues themselves to understand their requirements while maintaining a positive relationship between OnePlan and Paris 2024."

Max Willes
Project Manager
OnePlan

Gaëlle, the Training Manager for Major Events, played a critical role in ensuring that all users were fully equipped to operate the platform. Her training programs were tailored to the needs of Paris 2024 FAs, using a combination of in-person sessions, webinars, and hybrid approaches. She ensured that all staff, contractors, and stakeholders were fully trained, and she led onboarding efforts for new users as well.

Finally, Victor and Pierre, as Customer Success Managers, ensured the smooth running of the platform by establishing robust support processes. They created user documentation and managed technical support channels, working closely with Atos and other stakeholders. Their involvement extended into 3D venue modelling, which played a crucial role in visualising competition venues in real-time.

Overcoming Planning Challenges

The sheer scale of the Paris 2024 Games posed significant challenges in terms of planning and coordination. Each FA had its own set of objectives, requirements, and operational hurdles, all of which needed to be aligned within a single platform.

One of the primary challenges was ensuring that the platform could handle the diverse needs of various departments - from technology to security to volunteer services. To overcome this, Chantal and Karim worked closely with the FAs to gather insights and feedback early on, ensuring that the product’s features were aligned with operational demands.

In addition, logistical challenges arose around the integration of 3D venue models. Victor and Pierre tackled these issues head-on by collaborating with the SPT teams, ensuring accurate and timely information was fed into the platform. This collaboration was crucial for ensuring a smooth operational flow for both planning and in-event execution.

The need for cross-departmental collaboration was another potential hurdle, and this was addressed by Max through his workshops and continuous engagement with FAs. His efforts ensured that every FA’s needs were captured and addressed, facilitating a smoother planning process.

Benefits of OnePlan’s 2D Platform

OnePlan has proven to be an invaluable asset for the Paris 2024 Games. Its benefits include:

"It is the people who made the project so memorable ! What a great experience working with the Paris 2024 team."

Gaëlle Catherall
Gaelle Catherall, Training Manager - Major Events
OnePlan

Conclusion

The Paris 2024 Games demonstrated not only the extraordinary talent of the world's top athletes but also the strength of meticulous operational planning. OnePlan had played a key role in achieving this. Thanks to the collaborative efforts of Chantal, Karim, Max, Gaëlle, Victor, Pierre, and their wider teams, the platform was implemented successfully, enabling streamlined and efficient logistics management.

“ Finally discovering the real venues that we had seen for 2 years in 3D when the Games started has been a huge reward and made us all feel very proud of such an achievement.”

Chantal Abadie
Chantal Abadie, VP of Olympic Operations
OnePlan

The introduction of OnePlan brought the Paris 2024 organising committee closer to their goal of delivering one of the most organised and innovative Olympic Games in history, setting a new standard for future events.
If you’re interested in learning more about how OnePlan has transform the way you can plan events, book a quick demo with the team here >